Privacy Policy
This policy explains how Bella Beauty Eastwood handles personal information. The current website is informational and uses phone and Instagram for appointment enquiries. It does not include an online booking form, account system, analytics tracker or online payment function.
1. About this policy
Bella Beauty Eastwood respects your privacy. This policy covers personal information connected with this website, appointment enquiries and any future first-party booking service. It will be updated if the way the website or booking service handles information changes.
2. Information we may collect
The current website does not ask you to submit personal information through a form. If you contact Bella by phone or Instagram, you may choose to provide your name, contact details and information relevant to your enquiry. A future booking service may need your name, contact details, selected service, appointment date and time, and booking-related information you choose to provide.
3. How information is collected
Information may be provided directly when you call Bella, send a message through Instagram or, if introduced later, use Bella’s booking service. The current website does not collect booking details itself.
4. Why we collect and use information
Information provided during an enquiry may be used to respond, arrange or manage an appointment, provide the requested service, keep necessary business records, and meet applicable legal obligations. Bella should only use information for the purpose for which it was provided or another purpose permitted by law.
5. Bookings and appointments
Appointments are currently arranged through phone or Instagram. Those services handle communications under their own privacy terms. If Bella introduces a first-party booking system, this policy will be updated to describe the information that system collects, how it is stored and how long it is kept.
6. Payments
The current website does not process online payments and does not ask for payment-card details. If online payments are introduced, Bella will update this policy before that function is made available. Bella does not currently claim to store full payment-card details or to use a particular payment provider.
7. Service providers
Bella may rely on services used to operate communications or the website. Instagram is the current online contact channel linked from this site. Technical providers for any future booking, messaging, hosting or payment functions have not been finalised and are not named here.
8. Storage and security
Bella should take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. The current website does not store customer booking data. Specific storage systems, security arrangements and retention periods for a future booking service have not yet been selected and will be documented before that service is launched.
9. Access and correction
You may ask Bella about personal information you have provided and request correction if it is inaccurate. Some access may be limited where permitted or required by law. Bella may need to confirm your identity before responding.
10. Cookies and website data
The current website does not install an analytics or advertising tracker. It uses browser session storage only to remember whether the decorative Hero bloom has already played during the current browser session. This preference does not identify you and is cleared when the session ends. Standard technical requests may still be handled by the website host when a page is loaded.
11. Overseas disclosure
Bella does not currently make a specific claim that customer booking information is stored or disclosed overseas. Instagram and other third-party services you choose to use may process information in locations described in their own policies. Any overseas handling by a future booking provider will be assessed and described once the provider and architecture are confirmed.
12. Privacy questions and complaints
If you have a privacy question or concern, contact Bella using the verified details below. Please explain the issue and provide a way to contact you. Bella will consider the request and respond as appropriate.
13. Changes to this policy
This policy may change when Bella’s website, booking process, providers or legal obligations change. The current version and update date will be shown on this page.